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SAP SuccessFactors Integration Enables Kmart Group's HR Transformation – Inside SAP Magazine

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SAP SuccessFactors integration aims to put people at the centre of work while driving technological innovation to help organisations embark on their HR transformation journeys.
More and more companies across Australia and New Zealand are looking to deliver more value to their businesses by focusing on data-driven employee experience. The likes of Coles Group and Bingo Industries leverage solutions from SAP SuccessFactors to help simplify and integrate their core HR processes. 
Just recently, the ANZ SAP SuccessFactors User Group, which brings together customers across a wide range of industries, surpassed the 500-member mark. The group fosters customer collaboration and establishes a collective customer voice that the SAP Human Experience Management (HXM) Customer Engagement Team can champion within SAP.
Adding to the list of companies that have successfully implemented the SAP SuccessFactors HXM Suite is Kmart Group. Offering customers a variety of apparel and general merchandise products, Kmart Group is a part of the Wesfarmers Group. It operates more than 500 stores across ANZ and employs over 50,000 team members.
The decision by Wesfarmers to spin off a supermarket business that controlled the majority of Kmart Group’s HR systems provided the company with the opportunity to assess what technology they needed, according to Tristram Gray, Chief People and Capability Officer at Kmart Australia Limited.
Expounding on why they chose SAP SuccessFactors, Gray noted that the HR solutions they implement needed to have the ability to integrate with other systems within the business.
“For example, we were already running SAP Finance. We also wanted a partner that understood the challenges that we had and would be able to grow and evolve with us, and to provide thought leadership,” he explained.
Since the implementation in March 2019, Kmart Group is now live with the entire SAP SuccessFactors HXM Suite. By utilising solutions within the portfolio, the company was able to achieve the following:
Gray stated that the results allow the department to be far more targeted in the way it supports the business. He emphasised:
“This is incredibly important because it gives me the ability to direct my resources to the people and areas that need it rather than resorting to blanket emails or universal communications.”
Sharing more about his perspective on the future of work, Gray noted that the use of APIs and system interface aspects to multiple systems will also become more crucial. He believes technology plays a key role in the new hybrid world of working and that organisations should adopt this while also prioritising the human experience at work.
Similarly, Angela Colantuono, Vice President and Head at SAP SuccessFactors ANZ, also talked about SAP’s road map for its HR solutions. In a session during SAPPHIRE NOW 2021, she highlighted:
“I think businesses are adopting new ways of working. And if you look at what organisations are providing with their new flexible policies like SAP’s Pledge to Flex, it’s been very important for organisations to be able to manage this total workforce.”
SAP’s Pledge to Flex aims to provide employees with the tools they need to be productive, creative and motivated while also ensuring that the company operates ethically and meets its objectives.
“Whether they are casuals, contingent workers, salaried workforce, being able to optimise and view that organisation in its totality has been really important on one platform, and enable them to make sure that they can cater for any kind of business change or compliance that’s needed across their industry,” Colantuono stressed.



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SuccessFactors New Release Focuses On Returning to Work – HCM Technology Report

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SAP SuccessFactors launched new features to help employers return employees to the office after 12 months of remote work. In addition, its 2021 first half release included new tools to optimize workforce planning and improve the employee experience.
The update’s primary feature is a free health and vaccination monitoring portlet, added to SuccessFactors Employee Central. The portlet allows employees to share their vaccination status. That data can be combined with other employee and company information to help create reopening strategies and provide travel recommendations. The system can also identify and support employees who are considered at high risk because of their location, age and area of work.
Meanwhile, Work Zone for HR, the digital workplace launched by SAP last year, added a new guided experience to provide personalized information and recommend actions employees need to take before they return to the office.
Within SuccessFactors’ People Analytics, the Stories reporting feature was expanded to include data from SuccessFactors Learning, such as information on training compliance and skills development.
Several items included in the update are meant to provide users with a more consumer-grade experience. Among them:  
Earlier this month SAP competitor Oracle launched Oracle Journeys, which extends its approach to guided employee actions within Oracle Cloud HCM. The company describes Journeys as a platform HR can use to create and deliver customized workflows to address personal and workplace tasks.
By using, HR teams can help employees access resources and tasks across the organization. Employees can access and complete their Journeys on any device including desktop, mobile, chat applications, or Oracle Digital Assistant.
Image: SAP


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SAP technology helps Stater Bros. recover from pandemic-related challenges – Grocery Dive

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Though many retailers closed their doors during the pandemic, grocery stores flung theirs wide open. As essential businesses, grocery stores were tasked with providing the population with food as the nation battled COVID-19. Unexpected supply chain disruptions left many grocers with bare shelves, frustrated customers and a sudden shortage of critical frontline staff.
Stater Bros. Markets, a grocery chain operating 170 supermarkets with 18,000 employees across seven California counties, quickly recognized the need to pursue digital transformation as a means to avoid future challenges like those faced during the pandemic.
Like other grocery sellers around the United States, Stater Bros. found their existing technology solutions tested as COVID-19 began to spread. Constantly shifting health guidelines from the Centers for Disease Control (CDC), California Department of Public Health and local governments required the retailer to communicate rapidly changing policies across its workforce.
“Everything was moving quickly in the grocery space,” said Gil Salazar, senior vice president of information technology for Stater Bros. Markets. “We’ve got 18,000 team members across the company and our biggest challenge was our ability to connect and communicate with them.”
The legacy system used by Stater Bros. wasn’t built to handle the workforce challenges generated by a global pandemic. The existing technology lacked the proper functionality to track COVID-19 infections among employees and manage related leaves of absence associated with mandatory quarantine periods. It also hindered the company’s efforts to rapidly hire new team members.
“Other industries were crippled by the pandemic, while demand for our products grew significantly,” Salazar said. “We had to go through a pretty rapid hiring and onboarding process, and our current systems didn’t facilitate an easy transition. At the height of the pandemic, we ramped up hiring to about 3,000 additional teammates. That created significant stress on our existing resources to do the majority of that in a manual way.”
Though the company got the job done with its existing systems, the Stater Bros. leadership expedited a search for a new Human Capital Management System (HCMS) that would help them better manage their employee base in the future.
“We established enough confidence in our foundational systems to take a step back and focus on what the pandemic did and how we should respond as a business,” said Salazar. “We unanimously agreed as a leadership team that our number one focus should be replacing our foundational HCMS. It became obvious we needed to do something dramatically different.”
After an exhaustive RFP process that included input from across the Stater Bros. organization, the retailer awarded SAP’s SuccessFactors talent management solution as its new HCMS solution. SuccessFactors was selected for its organized structure, granular capabilities and ability to streamline a transition from existing legacy technology.
“Within the SAP SuccessFactors platform, everything is at our fingertips,” said Salazar. “We have full 360-degree contributions from all angles of our business. The foundational organization chart was appealing to the HR team; retail evaluated how different capabilities would impact the employees out in the stores; the distribution and warehouse leaders explored how they could create advantages for their teams through the platform; public relations focused on the ability to connect and communicate with all teammates in stores and the distribution center. We collectively came together and recognized that SAP’s capabilities led in these areas.”
The digital transformation at Stater Bros. Markets didn’t stop at talent management. Prior to the pandemic, the grocery chain had already initiated a sourcing process for a new enterprise resource planning (ERP) solution. COVID-19 put that search on hold, but the need for a new ERP became clear as the company managed a volatile supply chain.
Stater Bros. has 12 major systems focused on moving products to stores, supply chain replenishment and customer delivery. The existing legacy mainframe and associated solutions perform these functions in batch processes, offering little in terms of useful data or real-time supply chain management capabilities.
“We have to be in a position to make rapid decisions, especially when you think about the challenges the pandemic presented. We were faced with stockout situations where our suppliers weren’t able to deliver in a timely manner. They were actually eliminating SKUs to focus on products they could move quickly. We were challenged in our ability to maneuver, adapt and respond to the changing market,” Salazar said.
While most of these challenges weren’t new, they were definitely exacerbated by the pandemic. Stater Bros. had already planned to change the way it aggregated, batched and processed data. Like other companies using legacy systems, Stater Bros. found its foundational system had become difficult to maintain due to a lack of skilled COBOL programmers who could understand, support and modify it. As with their HCMS solution, they turned to SAP after a similar RFP and evaluation process.
“SAP was a clear winner for us for its ability to solve the majority of our business needs and help us become a more responsive and data-driven company,” Salazar said. “Today we spend 80 percent of our time wrangling the data and 20 percent making business decisions on the data. We’re really trying to reverse that and get to a point where it takes us 20 percent to wrangle the data and 80 percent consuming the data and making critical business decisions. We feel like we’re in a good position to actually do that by leveraging SAP’s capabilities.”
Given the purchase of Whole Foods by Amazon, recent news of technology investments by Kroger and similar grocery industry news in recent years, the leadership at Stater Bros. recognized the need for an ERP that would empower data-driven business decisions. As more grocery retailers strive to recover from the pandemic and pursue organization-wide agility and resiliency, digital transformation efforts will undoubtedly accelerate in the grocery space. 
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SAP : Changing Our Reality for the Better by Moving Toward a Sustainable World – marketscreener.com

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Gone are the days when companies discussed the why of sustainable business practices. Today, it is all about the how.
How can businesses take climate action? How can they turn linear processes into circular resources and product flows? How can they ensure socially responsible value chains? And ultimately, how can they integrate economic, environmental, and social performance into strategic decision-making?
These questions are top of mind for executives. In 2021, sustainability became the top trending topic for the C-suite.
At SAP, we deliver answers to these questions through our products. Our customers can benefit from solutions that help them achieve zero emissions, zero waste, zero inequality, as well as holistic steering and reporting of their sustainability efforts.
Last year, we launched three new solutions: SAP Product Footprint Management, SAP Responsible Design and Production, and SAP Sustainability Control Tower. All are embedded SAP S/4HANA cloud-native applications that are delivered in a modular way and built on top of SAP Business Technology Platform.
What is more, we are embedding sustainability across SAP’s entire solution portfolio. A recent example is the inclusion of product footprints in SAP Integrated Business Planning, so customers can monitor the greenhouse gas emissions from their production plants. Another example is the integration of SAP Sustainability Control Tower with SAP SuccessFactors solutions, enabling customers to obtain insights into how their organization is faring on crucial aspects such as diversity and inclusion.
For the last 50 years, our innovative solutions have helped our customers transform their business processes and stay ahead in rapidly changing business environments. And we will continue to take and enable organizations of any size and in any industry to take a transformative approach to sustainability as well.
Quick fixes that do not get to the root cause of problems won’t make businesses more sustainable in the long run. Fragmented sustainability strategies won’t help. Sustainable business strategies will. That is why we support companies in integrating sustainability into the heart of their business processes.
Our approach pays off. Today, the most sustainable companies run our software. According to our analysis of S&P Trucost Limited data and S&P Global ESG Scores for 2021, SAP customers with high digital maturity – those adopting SAP’s latest technologies – on average have 75% better environmental, social, and governance (ESG) scores compared to their industry peers. They also produce 24% less CO2 emissions than the market average.
To further facilitate the sustainability transformation for our customers, we recently launched a new offering. SAP Cloud for Sustainable Enterprises is a flexible bundle of sustainability-specific applications. It allows businesses to adopt our solutions based on the current stage of their sustainability transformation. Depending on where they stand, they can implement holistic management or start with specific areas of sustainability performance.
The past year has been all about delivering the tools that help businesses transition into sustainable enterprises. So, what’s next? 2022 will be the year to implement these tools globally in close collaboration with our customers and partners.
Ultimately, the transition to a more sustainable global economy is not something one company can achieve on its own. In today’s interconnected world, we must rely on our ecosystem to ensure sustainability across the entire value chain. Let’s make 2022 the year we transition toward a more sustainable world, together.
Thomas Saueressig is a member of the Executive Board of SAP SE leading SAP Product Engineering.
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SAP SE published this content on 14 January 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 14 January 2022 08:11:06 UTC.

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